The Aged and Disability Care Program assists frail aged and younger people with disabilities and their carers living in the Greater Darwin and Palmerston regions. They provide culturally appropriate services that are tailored to the requirements of our clients, to maintain and increase their independence and assist them to live as valued and participating members of the community. We have a focus on Aboriginal and Torres Strait Islander clients, however we do also provide our services to non-indigenous people.

Specifically, the program provides the following services:

Meals at home (provision of meals that are prepared and delivered to clients who are unable to prepare their own meals or maintain an adequate nutritional intake);

Centre-Based Activities (provide structured group activities designed to develop, maintain or support the capacity for independent living and social interaction which are conducted in a centre-based setting.  It also includes outing and day trips conducted by the centre and providing some meals at the centre);

Transport (co-ordinate and/or provide individual transport services);

Social Support (help by a support worker, in the home or outside the home to access community facilities and services. This service aims to maintain a client’s community connection and fulfil the need for social interaction and wellbeing);

Personal Care (help with self-care, such as eating, bathing, toileting, dressing, grooming and mobility);

Domestic Assistance (help with domestic chores, including assistance with cleaning, dishwashing, clothes washing and ironing, shopping and bill paying.  May also include help with meal preparation).

Benefits and perks

Conditions of employment covered by the Larrakia Nation Aboriginal Corporation Enterprise Agreement 2018.  Salary range starting at $42.35 per hour. Option to salary package a maximum of $16,050 from your gross salary each year; 5 weeks pro rata annual leave per year; and a  35-hour week. We have a dedicated employee assistance program and excellent training and development opportunities.

About the role

Under the direction of the Program Manager, the Care coordinator will provide assessment, care, planning, and case management support to clients in a manner which enhances clients’ rights, dignity and independence. The Care Coordinator will also provide hands on support and assistance to the programs support staff and assist in ensuring the program successfully achieves it objective. This role involves some work travel to rural parts of the NT.

Key Responsibilities

• Developing written care plans which includes identifying key goals with the client and according to referral and assessment needs;
• Intake assessment procedures relevant for client type;
• Conducting client and physical environment risk assessments and assisting to identify risk mitigation strategies;
• Negotiation of care supports and services with clients and carers;
• Completion of required reporting e.g. DEX, Medicare claims, home care package budgets and statements and assist with compliance for funding requirements relating to performance reporting;
• Identifying physical aids and equipment required and liaising with relevant suppliers, if required;
• Supporting the organisation, carers and families to meet the identified needs of the clients;
• Regular monitoring of care supports against stated goals and regular reassessments;
• Ensure client progress notes are appropriately maintained and ensure timely reporting and recording of client events;
• Contribute to strategic and operational planning, development, implementation and evaluation of Community Aged Care services complying with Quality Reporting and Industry Standards;
• Keep up to date with program and legislated requirements;
• Referral to external support agencies where there is an identified need;
• Ensure effective communication regarding client health and wellbeing, including involvement and contribution to regular and consistent team meetings and handovers;
• Supervise and coordinate rosters for support workers to provide timely, effective services for clients;
• Support the development of positive working relationships with staff, clients and their carers’ and service stakeholders through effective communication and team work;
• Adhere to safe work practices and organisation and industry specific policies and procedures, including privacy and confidentiality requirements; and committing to being vaccinated for influenza annually.
• Advocacy;
• Provide support and supervision for support workers to ensure a successful, effective, efficient and courteous service is provided to all service users and the community;
• Other position related duties as requested by the Program Manager; and
• Maintain respect for Larrakia people and traditional country.

Essential

• Demonstrated experience in the delivery of Aged and/ or Disabled Care Services, associated programs, Industry standards and reforms, including an understanding of the principles of Client and Consumer Directed Care
• Experience in client assessment, care planning and case management.
  - Understanding of the Home Care Package Program and requirement for consumers to have an individual budget and access monthly statements about their package, as well as experience in key HCP administrative process is desirable
• Relevant Aged & Disability qualification e.g. minimum Certificate IV in Aged Care or ability and willingness to obtain
• Proven experience in staff and team supervision, including excellent leadership qualities and the ability to develop and maintain the respect and loyalty of staff.
• Excellent knowledge and understanding of the issues and cultural factors affecting Indigenous people, especially the aged & disabled, in the Northern Territory
• Demonstrated experience with leading collaborative partnerships and a well-developed capacity to consult, collaborate and negotiate effectively with a diverse range of external and internal stakeholders and networks
• Understanding and experience of cultural protocols, together with a willingness to work respectfully in accordance with Larrakia and other Indigenous groups & cultures
• Sound decision making skills including an analytical approach to problem solving, crisis and risk management
• To understand and demonstrate safe work practices and adhere to organisation and industry specific policies and procedures
• Demonstrated interpersonal, written and oral communication skills to communicate effectively and produce confidential written reports of quality and relevance
• Demonstrated computer skills competency, including Microsoft Office software (particularly Word, Excel and Outlook), online portal systems and an ability to learn new software 
• Current NT Driver’s License (C Class)
• Willingness to travel to rural parts of the NT for work is a must for this role

Desirable

• Identify as Indigenous
• Ability to undertake professional supervision, as well as adhere to legislative frameworks, organisation policies, procedures and protocols
• Current First Aid & CPR Certificate

Applicants are required to undergo Drug and Alcohol testing as part of the recruitment process.

To apply for this role, please click the 'apply now' button and upload your resume and cover letter addressing the selection criteria.  To be eligible for consideration you must supply current copies of your Drivers licence, Working with Children check, National Police check and provide proof of your COVID-19 Vaccination status.  Direct applications made to LNAC staff will not be accepted. 

Applications close 28th April 2024