Patrol Officers (multiple positions)
ABOUT THE PROGRAM
Patrol Services is part of our Outreach suite of programs. Community patrollers provide early intervention and culturally safe assistance to Aboriginal people at risk of causing or becoming victims of crime in the Darwin and Palmerston area. Activities include dispute resolution and transporting vulnerable persons to a place of safety or referring to other relevant service providers.
OBJECTIVE: Improve the safety of vulnerable Aboriginal people in the Darwin and Palmerston Area through the delivery of patrols, dispute resolution and transport services.
- Conduct mobile and foot patrols to identify at-risk behaviors by Aboriginal people;
- Intervene in situations where vulnerable persons are at risk by providing dispute resolution, transport of vulnerable persons or other culturally-appropriate actions;
- Maintain radio/telephone communications with Police and other agencies and assist Police and other agencies during times of emergency where feasible;
- Take calls from the public reporting at-risk behaviors and responding;
- Record statistical information and maintain an accurate and concise shift journal of all activities carried out on shift;
- Provide first aid assistance to persons suffering from illness or injuries;
- To participate in training programs, professional development and performance reviews;
- Be punctual, reliable, work to industry standards and maintain a neat and tidy appearance;
- Ensure program assets are maintained to the highest standard and report any maintenance issues when required;
- Ensure effective communication with colleagues, clients and service providers, plus involvement and contribution to regular and consistent team meetings and handovers.
- Other position related duties as requested by the Program Manager;
- Maintain respect for Larrakia people and traditional country; and
- Ensure best practice of OH&S and guidelines are followed.
Key Selection Criteria
- Good knowledge and understanding of the issues and factors affecting Indigenous people in the Northern Territory
- Ability to prioritise work and operate effectively in a small team with minimal supervision
- The ability to converse and negotiate successful outcomes with Indigenous people, particularly when adversely affected by alcohol and/or other drugs
- Understanding and experience of cultural protocols, together with a willingness to work respectfully in accordance with Larrakia and other Indigenous culture
- Extremely reliable with the ability to work unsupervised and in line with standard policies and procedures
- Willingness to work shift work including nights, weekends and public holidays
- Basic computer skills (including word processing and email) and the ability to maintain accurate, but confidential, administrative records
- Possession of, or ability to quickly acquire, a Certificate III in Community Services and First Aid & CPR Certificate
- Current NT Driver’s Licence (C Class minimum) – Manual Driving Required
It would be considered an advantage if applicants also possess:
- Identify as Indigenous
- Possession of, or ability to quickly acquire, Professional Assault Response Training, Two Way Radio Communications, Defensive driving and Suicide Intervention
- Previous experience working in the Community Service Sector or knowledge and understanding of service providers and agencies in the Darwin and Palmerston areas to which Indigenous persons involved or affected by alcohol related disputes, problems and conflict can be referred
Applicants are required to undergo Drug and Alcohol testing if you are in the final selection as part of the recruitment process.
To apply for this role, please click the 'apply now' button and upload your resume and cover letter addressing the selection criteria. To be eligible for consideration you must supply current copies of your Drivers licence, Working with Children check, National Police check and provide proof of your COVID-19 Vaccination status. Direct applications made to LNAC staff will not be accepted.
Applications close 29 February 2024